When you visit the Flowers Chelsea website to browse or purchase flowers online, small data files known as "cookies" are stored on your device. Cookies are widely used to ensure websites function correctly, remember your activities, and provide a seamless and personalised experience. They contain information about your browser, preferences, and interaction with the site, but do not allow us to access your computer or collect personal information without your consent.
At Flowers Chelsea, we use different categories of cookies to enhance your experience when shopping online for flowers. Each type of cookie serves a specific purpose, explained below:
Essential cookies are necessary for the basic functionality of our website. They enable features such as secure shopping, accessing your account, and processing orders. Without these cookies, services like adding items to your cart or checking out would not work properly. These cookies do not store any personally identifiable information.
Analytics cookies collect information about how visitors use our website, such as which pages are viewed most frequently, how users move through the site, and where users might encounter errors. This data helps us understand and improve the overall customer experience. The information gathered is aggregated and anonymous, and is used solely to enhance our services for all visitors shopping for flowers online with Chelsea.
Marketing cookies are used to tailor advertising and promotional content both on our site and across third-party platforms. These cookies track online activity to help us deliver more relevant adverts and special offers to you, based on your browsing behaviour and interests. By understanding what our customers are interested in, we can share promotions and updates that are most likely to be of value to you.
Cookies play a vital role in making your online flower shopping with Flowers Chelsea smooth and enjoyable. They allow us to remember your preferences, such as your selected flower arrangements or previously viewed products, so you spend less time searching. They also enable secure transactions and help us personalise suggestions, leading to a more tailored shopping journey for all Chelsea customers.
You have control over the cookies stored on your device when using our site. Most web browsers automatically accept cookies, but you can modify your browser settings to decline or delete cookies if you prefer. Please note that restricting essential cookies may impact the functionality of certain features, such as shopping cart management or checkout processes.
Upon your first visit to the Flowers Chelsea website, you will have the option to manage your cookie preferences through our cookie consent tool. This allows you to accept all cookies or adjust settings for analytics and marketing cookies to suit your privacy preferences. You can revisit your choices at any time through your browser settings or the cookie management tool available on our website.
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. We encourage you to review this page regularly to stay informed about how Flowers Chelsea uses cookies to improve your online experience.
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